30 Day Money Back Guarantee
We offer a 30 Day Money Back Guarantee on all our Press Pass Kits.
If for any reason you are not 100% pleased with your purchase, simply send us an email through our Contact Us page and let us know how we can assist you and make it right.
If you would like to return your Press Pass Kit, please follow these instructions:
1) Send us an email with your name, and Photographer ID number and we will give you an RMA (Return Merchandise Authorization) number.
2) Include this RMA number on the packing slip we include in your package.
3) Include all the items that were shipped to you. If any items are missing, the value of those items will be deducted from your refund.
4) You must use a traceable shipping method such as UPS, FEDEX, DHL or UPSP with tracking.
5) Email us the tracking number once you ship it.
6) Info for customs must state: "Defective goods returned under warranty to original manufacture. No commercial value. Declared value $10." Any brokerage charges on returned packages improperly marked will be deducted from your refund.
7) Once we receive your package, please allow approximately one week for us to issue you a refund. We will refund you in the same payment method you used to buy the Press Pass Kit.
8) Send your returns to:
Picture Stock Worldwide Inc
RMA # XXXXXX
2 Toronto Street
Toronto, ON M5C 2B5